THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
Conflict in the workplace is inevitable. When you have the right
words and phrases at your command, you can quickly resolve any
disagreement―and prevent it from spreading into an uncontrollable
Perfect Phrases for Conflict Resolution has hundreds of
ready-to-use phrases, dialogs, and practice scripts to help you
rise above the conflict and focus on solving the problem,... more...